Bookkeeping

  • PSLO
  • Data Sheet
  • Program Review
  • Assessment Report

Program Student Learning Outcomes Assessment
(AY 2013-2014)

Program Student Learning Outcomes(PSLOS)

At the completion of Book Keeping Certificate the student will be able to:

  1. Demonstrate proper bookkeeping techniques for a small business.
  2. Demonstrate general computer competence and information technology literacy.
  3. Describe small business management techniques.
  4. Communicate effectively in English for business purposes.
  5. Perform business computations and apply logic as needed.
  6. File documents properly and use common office machines.

PSLO Assessment Report Summary

What we looked at:

The Book Keeping certificate assessment focused on all PSLOs and related courses for Fall 2013, Spring 2014 and Summer 2014 with recommendation to merge with the Secretarial Science program. Listed below are the results for each of the PSLOs.

What we found:

PSLO #1: Assessment based on BK 095, BK096, and BU099b

  • BK095 = assessment was based on book keeping practices. 52/101 or 51% successfully met this PLO.
  • BK096 = assessment was based on book keeping practices. 32/42 or 76% successfully met this PLO.
  • BU099b= assessment was based on practicum evaluation by work-site supervisors. 23/24 or 96% successfully met this PLO.
    • Average = 107/167 students or 64% successfully met this PLO with a “C” or better.

PSLO #2: Assessment based on CA095, and BU099b

  • CA095 = assessment was based on projects to identify computer hardware components, software, and use Microsoft Office to create personal and business related files in Word, Excel and PowerPoint. 162/211 or 77% successfully met this PLO.
  • BU099b = assessment was based on practicum evaluation by work-site supervisors. 23/24 or 96% successfully met this PLO.
    • Average = 185/235 or 79% successfully met this PLO with a “C” or better.

PSLO #3: Assessment based on BU095, BU097, and BU099B

  • BU095 = assessment was based on students’ proficiency in general office procedures, communication, office machines, office support functions such as work priority schedules, meeting/travel arrangements, and filing systems. 72/103 or 70% successfully met this PLO.
  • BU097 = assessment was based on students ability to produce a business plan. 45/77 or 58% successfully met this PLO.
  • BU099b = assessment was based on practicum evaluation by work-site supervisors. 23/24 or 96% successfully met this PLO.
    • Average = 140/204 or 68.6% successfully met this PLO with a “C” or better.

PSLO #4: Assessment based on ESL/BU095, ESL/BU096, SS100, and BU99b

  • ESL/BU095 = assessment was based on English and communication skills necessary in a business workplace. 76/112 or 68% successfully met this PLO.
  • ESL/BU096 = assessment was based on advanced English and communication skills necessary in a business workplace. 34/40 or 85% successfully met this PLO.
  • SS100 = assessment was based on research, communication, and demonstrations on work roles, jobs and attitudes necessary in a business workplace. 120/168 or 76% successfully met this PLO.
  • BU099b = assessment was based on practicum evaluation by work-site supervisors. 23/24 or 96% successfully met this PLO.
    • Average = 253/344 students or 73.5% successfully met this PLO with a “C” or better.

PSLO #5: Assessment was based on BU098, MS 095, and BU099b

  • BU098 = assessment was based on students’ demonstration of business math skills in fractions, percentages, statistics and equations for applications in banking, payroll, merchandising, and others. 37/47 or 78.7% successfully met this PLO.
  • MS095= assessment was based on business problems involving percentages, fractions, geometric applications, and investment. 52/66 or 78.8% successfully met this PLO with a “C” or better.
  • BU099b = assessment was based on practicum evaluation by work-site supervisors. 23/24 or 95.8% successfully met this PLO.
    • Average = 112/137 or 82% successfully met this PLO with a “C” or better.

What we are planning to work on:

AY2012-2013

  1. BK095 – Mandatory tutorial sessions for those doing below 70% and incorporated into the course and for services to be made available; midterm and final projects should be divided into three sections to include a post-midterm project allowing for more practice. Steps taken: Implemented by veteran but not by new instructors.
  2. BK096 - Since the concepts of accounting remain the same although for a different type of business and form of organization, a pre-test should be administered (Post-test BK095) and pre-midterm project should be assigned for reinforcement of concepts previously learned in BK095. Steps taken: Implemented by instructor
  3. BU100 - careful and proper student advising must be done to make sure that prerequisites are met prior to enrollment; student should be advised to take no more than 3 credits along with this course to avoid conflict of scheduling and fulfillment of practicum hours; and course modification is necessary to update SLOs. Steps taken: Implemented by Division faculty.
  4. ESL/BU 095/096 – Need to incorporate more vocabulary and grammar exercises to upgrade skills needed to convey business concepts. Steps taken: Implemented by some faculty. - Course modification and change of textbook to match reading level of students. Steps taken: Ongoing process.

AY2013-2014

  • Proposed merge of Secretarial Science and Bookkeeping Programs. Faculty to review and submit recommended changes to relevant course outlines and program learning outcomes.
  • Delete PLO6 and reword PLO3 to “Demonstrate proper office procedures, management techniques, and usage of storage methods and current equipment” since the same two classes (BU095 and BU100) are assessing these two PLOs.
  • BU097 - course should be taken by Business majors only because it’s hard for students with non or little experience and have no desire to learn or practice business concepts or become an entrepreneur; eliminate BU097 from certificate programs; make BU097 elective; require CA100 as pre-requisite
  • BU098 – course outline and SLOs need to be reworked
  • BU100 – new course outline needs to be put into effect immediately and reflected in CLAs/TracDat
  • CA095 – Instructors need to spend more time with SLO3 (spreadsheets) to maximize student learning.
  • ESL/BU095/096 - There should be ongoing efforts on the part of the college to insure that there will be jobs available for our graduates upon finishing their certificates; introduce study habits course; research textbook
  • MS095 – new course outline need to be approved and put into effect immediately and reflected in CLAs/ TracDat;
  • SS100 – Ensure that new textbook is available for students

Recommendations for students:

  1. AY2012-2013
    • BK095- Attend mandatory tutorial sessions, if needed. Steps taken: Implemented by instructors and Student Services. ?
    • BU100 - Meet advisors for proper successive course placement - Take BU100 alone or with just one more course to avoid conflict of scheduling Steps Taken: Implemented by all division advisors.
  2. AY2013-2014
    • BK095/96 - Take advantage of tutorial sessions and meet instructor during office hours and take BK096 the semester after passing BK095.
    • BU095 –Students should spend 1 week/semester in an office to practice related SLOs. Summer session was problematic with enrolled high school seniors due to graduation dates.
    • BU097 - Certificate level should not be taking the course.
    • BU098/MS095 – Students who tested into MS099 or higher do not need this course.
    • BU099b – Advising should ensure that pre-requisite requirements are followed
    • CA095 – Take advantage of tutorial sessions and meet instructor during office hours. Students should take CA101s after CA100s.
    • ESL/BU 095/96 – Attend study tips workshops especially before exams/COMET
    • SS100 – Buy textbooks for class

Program Data Sheet
Spring 2014

Download PDF Version of the Data Sheet

Enrollment by Major and Campus

Major:

Degree

Term

Chuuk

Kosrae

National

Pohnpei

Yap

Students

Bookkeeping

CA

Fall 2011

136

 

 

81

13

230

Bookkeeping

CA

Fall 2012

124

 

 

83

8

215

Bookkeeping

CA

Fall 2013

97

 

 

94

17

208

Bookkeeping

CA

Spring 2011

61

 

 

42

4

107

Bookkeeping

CA

Spring 2012

113

 

 

72

11

196

Bookkeeping

CA

Spring 2013

118

 

2

80

10

210

Bookkeeping

CA

Spring 2014

60

 

 

87

18

165



Credits by Major and Campus

Major:

Degree

Term

Chuuk

Kosrae

National

Pohnpei

Yap

Credits

Bookkeeping

CA

Fall 2011

1522

 

 

809

159

2490

Bookkeeping

CA

Fall 2012

1501

 

 

792

67

2360

Bookkeeping

CA

Fall 2013

1063

 

 

975

227

2265

Bookkeeping

CA

Spring 2011

756

 

 

456.5

54

1266.5

Bookkeeping

CA

Spring 2012

1339

 

 

764

130

2233

Bookkeeping

CA

Spring 2013

1332

 

10

768

106

2216

Bookkeeping

CA

Spring 2014

678

 

 

976

189

1843



Credits by Program and Campus

Program

Term

Chuuk

Kosrae

National

Pohnpei

Yap

Credits

Bookkeeping (CA)

Fall 2011

1267

 

3

972

87

2329

Bookkeeping (CA)

Fall 2012

1345

 

 

673

 

2018

Bookkeeping (CA)

Fall 2013

1007

 

3

1105

173

2288

Bookkeeping (CA)

Spring 2011

635

 

4

330

78

1047

Bookkeeping (CA)

Spring 2012

1268

 

6

805

104

2183

Bookkeeping (CA)

Spring 2013

1138

 

 

835

152

2125

Bookkeeping (CA)

Spring 2014

626

 

 

955

123

1704



Credits Enrolled, Attempted and Earned(averages)

Major

Degree

Term

CredEnrollAvg

CredAttAvg

CredEarnAvg

TermGPAAvg

Bookkeeping

CA

Fall 2011

10.8

10.0

7.3

1.78

Bookkeeping

CA

Fall 2012

11.0

10.4

7.9

1.91

Bookkeeping

CA

Fall 2013

10.9

10.0

8.6

1.99

Bookkeeping

CA

Spring 2011

11.8

10.2

7.4

1.81

Bookkeeping

CA

Spring 2012

11.4

10.0

7.8

1.78

Bookkeeping

CA

Spring 2013

10.6

8.9

6.5

1.72

Bookkeeping

CA

Spring 2014

11.2

9.5

8.3

2.03



Program Sections, Enrollment Ratio and Average Class Size

Program

Term

Section

EnrollMax

Enrollment

EnrollRatio

AvgClassSize

Bookkeeping (CA)

Fall 2011

31

792

680

85.9%

21.9

Bookkeeping (CA)

Fall 2012

29

697

604

86.7%

20.8

Bookkeeping (CA)

Fall 2013

35

809

647

80.0%

18.5

Bookkeeping (CA)

Spring 2011

21

506

283

55.9%

13.5

Bookkeeping (CA)

Spring 2012

29

718

593

82.6%

20.4

Bookkeeping (CA)

Spring 2013

30

785

564

71.8%

18.8

Bookkeeping (CA)

Spring 2014

31

717

518

72.2%

16.7



Persistence and Retention (new full time students)

Major Description

Degree

New Students FT 2011_3

Students 2012_1

Students 2012_3

Persistence Spring 2012

Retention Fall 2012

Bookkeeping

CA

99

92

49

92.9%

49.5%


Major

Degree

New FT Fall 2012

Persisted Spring 2013

Retained Fall 2013

Persistence Spring 2013

Retention Fall 2013

Bookkeeping

CA

77

65

32

84.4%

41.6%

Bookkeeping

CA

NE FullT Fall 2013

65

55

84.6%

 



Course Completion & Withdrawals (Major)

Major

Degree

Term

Students

ABCorP%

ABCDorP%

W%

Bookkeeping

CA

Fall 2011

734

63.8%

75.2%

4.5%

Bookkeeping

CA

Fall 2012

776

55.4%

72.9%

5.8%

Bookkeeping

CA

Fall 2013

706

65.7%

78.8%

6.5%

Bookkeeping

CA

Spring 2011

378

52.6%

68.8%

8.2%

Bookkeeping

CA

Spring 2012

691

54.6%

71.9%

8.4%

Bookkeeping

CA

Spring 2013

684

51.2%

63.9%

12.1%

Bookkeeping

CA

Spring 2014

544

62.5%

73.7%

13.4%



Course Completion & Withdrawals (Program)

Program

Term

Students

ABCorP%

ABCDorP%

W%

Bookkeeping (CA)

Fall 2011

731

47.9%

67.6%

6.6%

Bookkeeping (CA)

Fall 2012

630

62.5%

75.1%

4.0%

Bookkeeping (CA)

Fall 2013

708

62.3%

76.0%

8.5%

Bookkeeping (CA)

Spring 2011

317

52.4%

68.8%

10.4%

Bookkeeping (CA)

Spring 2012

672

52.4%

71.1%

10.0%

Bookkeeping (CA)

Spring 2013

657

51.8%

63.0%

13.9%

Bookkeeping (CA)

Spring 2014

517

54.7%

66.9%

12.8%



Graduates

Major

Degree

AY2010/11

AY2011/12

AY2012/13

Bookkeeping

CA

5

4

4



Graduate Rates

Major

Degree

Cohort

New Full Students

Graduation Rate 100%

Graduation Rate 150%

Graduation Rate 200%

Bookkeeping

CA

Fall 2008 FT

30

0.0%

3.3%

3.3%

Bookkeeping

CA

Fall 2009 FT

53

5.7%

5.7%

5.7%

Bookkeeping

CA

Fall 2010 FT

80

1.3%

1.3%

 

  • Data based on SIS extracts December 2013 expect for graduates information.
  • Program" information is based on Dickerson's concept of a "program" as expending resoruces and is linked to courses owned by a program from TracDat
  • Graduation rates are based on Fall new students(full time) cohorts that are tracked at 100%, 150%, and 200%
  • Retention rates are based on Fall new students (full time) cohorts who return the following fall semester
  • Persistence rates are based on Fall new students (full time) cohorts who return the following spring semester

Program Review (Chuuk Campus)

AP Full Official:Certificate of Achievement in Bookkeeping

Campus: Chuuk Campus

Completed by: Roger Arnold

AP Review Submission Date:March 31 2014

AR Review Cycle: Fall 2012- Summer 2013

 

Program Goals

Program Learning outcomes
Source: COM-FSM General Catalog 2009 – 2013

  1. Demonstrate proper bookkeeping techniques for a small business
  2. Demonstrate general computer competence and information technology literacy
  3. Describe small business management techniques
  4. Communicate effectively in English for business purposes
  5. Perform business computation and apply logic as needed
  6. File documents properly and use common office machines
Courses offered / Major Requirements
Course No. Course Title Credit(s)
BK095 Bookkeeping I 3
BK096 Bookkeeping II 3
BU097 Small Business Management 3
BU095 Filing Office Procedures 3
BU098 Basic Business Math 3
BU100 Practicum 3
CA095 Basic Computer Application 3
ESL/BU095 ESL for Business Purpose I 4
ESL/BU096 ESL for Business Purpose II 4
MS095 Pre-Algebra 3
SS100 World of Works 3
  Total 37
Assessment Matrix: I = Introduce, D = Demonstrate, M = Mastered
Course PLO1 PLO2 PLO3 PLO4 PL05 PL06
BK095 I,D I   I I I
BK096 D I   I I,D I
BU097   I I,D I   I
BU095   I I I   I,D
BU098 I I     I,D I
BU100 D D D D D D
CA095 I I,D       I,D
ESL/BU095   I   I,D   I,D
ESL/BU096   D   D   D
MS095         I,D  
SS100   I I I,D   I,D

Program Overview


Certificate of Achievement in Bookkeeping is one of the four certificate programs currently offered at COM-FSM Chuuk Campus. The program is a job placement program that offers courses in business for those who wish to find entry level employment immediately. The program was introduced to Chuuk Campus Fall 1997. It replaced two programs originally offered in the past: (a) Certificate of Achievement in Business Studies, and (b) Certificate of Achievement in Accounting. Both of these certificate programs have already been abolished.

Program courses: there are 11 courses with 36 credits to take for completion of the program. Each of these courses iscreated to enhance the competency and skill level of a student in office related jobs. They are as follow:

-Bookkeeping I (BU095) is a 3 credit course designed to give students a basic understanding of the accounting environment and accounting principles and concepts.
-Bookkeeping II (BU096) is designed to give students a further understanding of the accounting environment and accounting principles and concepts in a merchandising business industry organized as a partnership.
-Small Business Management (BU097)is designed to provide students the opportunity to learn and practice the skills required to open and operate a successful small business. Note: Course outline still pending
-Filing Office Procedures (BU095) is designed to have students demonstrate proficiency in general office procedures including proper communication within the internal and external business environment; the proper use of office machines; the use of office support functions such as work priority schedules, meeting plans, and travel arrangements; and the ability to select and use an appropriate filing system.
-Basic Business Math (BU098)is created to provide students with basic math skills useful in solving real-life business problems.Note: Course outline still pending
-Practicum (BU100) is a one semester internship course where students will be assigned to work at a specific work site performing business skills related duties and responsibilities. Note: Course outline still pending
-Basic Computer Application (CA095)is designed to introduce basic computer skills for students and emphasize developing the skills necessary to operate PC computers effectively and productively in school and business surroundings.
-ESL for Business Purposes I (ESL/BU095) is designed to build English skills necessary in a business workplace. Students practice reading, writing, listening, and speaking skills needed in an office setting. The computer lab component reinforces business computer skills and provides opportunity for online English practice.
-ESL for Business Purposes II (ESL/BU096) is designed to continue building English skills necessary in a business workplace. Students practice more advanced reading, writing, listening, and speaking skills needed in an office setting. The computer lab component reinforces business computer skills and provides opportunity for online English practice.
-Pre-Algebra (MS095)is designed to prepare students for elementary and intermediate algebra courses.
-World of Work (SS100) Provides the students with an opportunity to examine work roles, jobs, and attitudes relating to the world of work.

Current Suggested Schedule

First Semester
Course Credit
ESL/BU095 ESL for Business Purpose I 4
BK095 Bookkeeping I 3
BU098 Basic Business Math 3
MS095 Pre-algebra 4
SS100 World of Work 3
Total 17
Second Semester
Course Credit
ESL/BU096 ESL for Business Purpose II 4
BK096 Bookkeeping II 3
BU095 Filing Office Procedures 3
BU097 Small Business Management 3
Total 13
Summer Semester
Course Credit
BU100 3
CA095 3
Total 6

Admission Requirement

A student must have a high school diploma or GED certificate and must meet the least score required on the COMET.

Program Instructors

  1. Atkin Buliche – MS in Computer Science (Phoenix University, Arizona)
  2. Ben Bambo – DBA/ED (Indiana University, Indiana)
  3. Herner Braiel – MA in Economics (Michigan University, Michigan)
  4. Roger Arnold –PMBA (University of Guam, Guam)

Program Assessments and Recommendations


Program Health Indicator Analysis
Health Indicator(s) Fall 2012 Spring 2013 Summer 2013
Program Enrollment 124 118 26
Course Completion Rate 62.5% 62.5% 80%
Graduation Rate 2% 0% 3%
Retention Rate 37% 37% 60%
Transfer Rate n/a n/a n/a
Continuation Rate 47.2% 47.2% 65%
Seat Cost $290 $306 $320

Recommendations

Recommendation 1: Changes to be made to the already in place suggested schedule for bookkeeping students. The purpose of the change is to create fluidity and effectiveness toward student learning outcomes. New suggested schedule for bookkeeping students to look at is as follow:

First semester
Course Credits
ESL/BU095 ESL for Business Purpose I 4
BK095 Bookkeeping I 3
BU095 Filing office Procedures 3
CA095 Basic Computer Application 3
BU098 Basic Business Math 3

Second Semester
Course Credits
ESL/BU096 ESL for Business Purpose II 4
BK096 Bookkeeping II 3
SS100 World of Work 3
BU097 Small Business Management 3

Summer Semester
Course Credits
BU100 3
MS095 4

A bookkeeping student needs to build good foundation before moving further into the program. All of those courses offered during 1st semester are introductory. During the second semester, the second level or part two of the courses are given to students to further their understandings. And towards the last semester, a student will only need to take two courses - one being practicum where student can learn specific business skills through hands on supervised training at office site while the other course is a math course which is the least directly related course in the program required for bookkeeping students to take.

A survey was conducted of March 2014 for bookkeeping students. 60 bookkeeping students participated. The survey result highlighted some of the necessary steps to take especially toward improving retention rate of students.

1. I enter into my respective certificate program because This is what I want to enter I wasn’t sure of what to take I have no choice Other
Result 60 bookkeeping students took survey 18% 40% 39% 3%
2. I am in my program because I want to Be placed in the workforce right away Try my chance to move up into degree program I don’t know what I want Other
Result 60 bookkeeping students took survey 15% 45% 40% 0%

The survey showed three types of students we have enrolled in Bookkeeping Program:

  1. Group A are students who really want to get job placed after the program
  2. Group B are students who wish to further their education by entering degree program
  3. Group C are students who are undecided and have no choice but to take bookkeeping program.

Recommendation 2: Business and Computer Division’s faculty along with Instructional Coordinator should link up with local businesses and government agencies in scouting job opportunities pertaining to someone with bookkeeping background.
Currently-the Business and Computer Division is working with Chuuk State Workforce Development Committee to create On job training program for those who wish to seek employment after bookkeeping.

Recommendation 3: The students who wish to move up from certificate to degree program need to be supported differently. The Bookkeeping Certificate Program is not conducive to such student. The program doesn’t provide adequate courses in English and Math for improvement to move up toward degree program. Therefore a new program must be created similar to the General Study program to capture this type of students or have COMET prep type course offered to such students.
Currently-the Business and Computer Division runs a pro bono course to assist its bookkeeping students to prepare for the COMET. 2013, 25 students attended COMET prep 14 are now in degree program

Recommendation 4: The other big portion of type of students we have is the non-deciders. These are students who do not see anything that interest them or do not know what they want but given the circumstance they chose bookkeeping instead. Recommendation for this is to create activities toward student advising and career counseling for example - career day could be scheduled every fall and spring semesters.
Currently-a career day was held April 2013 and April 2014. Comparing the two events, the number of speakers and participants has increased. Next year we plan to have high school students participate as well.

Recommendation 5: There are various factors that contribute to a student success. It can be the level of preparedness that student has or the level hard work and study he or she puts in. But sometimes it’s the plain fact that students need guidance and mentoring to stay focus in school. What better way to reach students than to have their own peers guiding them. Bookkeeping students who struggle in their courses have difficulty locating the right tutor for their courses. The only upper level students at COM-FSM Chuuk are in Education field. They do not have the confidence and know how to tutor bookkeeping students. Therefore it is recommended that a degree program in business be established at COM-FSM Chuuk campus. It not only provide an additional avenue for Chuukese students who with to do their studies in Chuuk not abroad, it can also be a support program to those in bookkeeping. I believe this could assist students in bookkeeping because of the kind of mentoring support they would get ergo course completion rate and graduation number can improve.
Currently-COM-FSM Chuuk campus is only allowed to have its degree students in business admin take their general education courses and only two business courses. This doesn’t make degree business students well versed to assist their fellow bookkeeping students.

Recommendation 6: it is recommended that the two bookkeeping courses (BK095 and BK096) be altered to be 4 credit courses which include lab section. This program is intended to training students to have some verse in the area of bookkeeping as they enter the workforce. It is a bit ironic that there are only two courses pertaining to bookkeeping offered in the program. Alternative: if the courses cannot be altered, perhaps a new course in bookkeeping with its main function is more hands on using computer as it main tool of work.

Unit Assessment Report

Report Period: 2013-2014

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