Program Review-Bookkeeping-YC

AP Full Official:Certificate of Achievement in Bookkeeping

Campus: Yap Campus

Completed by: Joy Guarin

AP Review Submission Date:March 31 2014

AR Review Cycle: 2012- 2013

1. Program Goals

   At the completion of Bookkeeping Certificate the student will be able to:

   1. Demonstrate proper bookkeeping techniques for a small business.
   2. Demonstrate general computer competence and information technology literacy.
   3. Describe small business management techniques.
   4. Communicate effectively in English for business purposes.
   5. Perform business computations and apply logic as needed.
   6. File documents properly and use common office machines.

2. Program History

   In 1998, revised certificate of achievement program in bookkeeping is approved for students at the State Campuses. (COM-FSM catalog). In 2010, the program started with 2 students in summer of 2010 at Yap campus

3. Program Descriptions

   The bookkeeping certificate program is designed for those who are unable to attend the regular business degree program, or those who do not meet the admission standards for degree programs. This one-year program is intended to prepare students for entry level jobs in the area of business, or for those who are working to upgrade their skills in managing their own business. The program also intends to reduce the FSM reliance on a foreign skilled work force and help the citizens of FSM to be productive members of the society, able to contribute to the general welfare and economic development of FSM.

4. Program Admission Requirements

   High School graduates and General Educational Development(GED) certificate holders who are not accepted into or are not interested in a degree program may apply for admission into an entry level certificate of achievement program. Applicants with significantly low scores are ineligible for admission. Other certificates of achievement program are offered when criteria for offering the program are met. Admissions requirements vary with the program. Application forms are available at Yap campus.

5. Program Certificate/Degree Requirements

   The following are the major requirements:
   Program Requirements
           Major Requirements....................36 credits

                    BK 095 Bookkeeping 1 (3)
                   BK 096 Bookkeeping II (3)
                   BU 097 Small Business Management (3)
                   BU 095 Filing Office Procedures/Office Machines (3)
                   BU 098 Basic Business Math (3)
                   BU 100 Practicum (3)
                   CA 095 Basic Computer Application (3)
                   ESL/BU 095 ESL for Business Purposes I (4)
                   ESL/BU 096 ESL for Business Purposes II (4)
                   MS 095 Pre Algebra (4)
                   SS 100 World of Work (3)
   

6. Program Courses and Enrollment

   Program Enrollment

   Spring 2011	Fall 2011	Spring 2012	Summer 2012	Fall 2012	Spring 2013	Summer 2013	Fall 2013	Total
   4	13	11	2	8	10	5	17	70

   Spring 2012	Fall 2012	Spring 2013	Fall 2013	Total
   11	8	10	17	46

   Number of Sections, Course enrollment

   Courses Number	Number of Section	Course Enrollment	Semester
   ESL/BU 095	1	9	Spring 2012
   BU 98	1	8	Spring 2012
   BU 095	1	7	Spring 2013
   BU 097	1	7	Spring 2013
   BU 098	1	3	Spring 2013
   ESL/BU 95	1	5	Spring 2013
   BK 095	1	13	Fall 2013
   BU 095	1	7	Fall 2013
   BU 97	1	10	Fall 2013
   ESL/BU 95	1	10	Fall 2013

   7 out 10 courses with less than 10 enrollees.
   Note: Courses are taken by both Secretarial and Bookkeeping students in one section

7. Program Faculty

   Name of Faculty	Full time/Part time	Degrees Held	Rank	Courses to Teach
   Joleen Chumrad	Part time	BA Business Adm MA Public Adm.	Assistant Professor	Major Courses
   Geraldine Mitagyow	Part Time	BS Marketing Management	Instructor	Major Courses
   Dana Figirliyong	Part Time	BA in Mathematics and Chemistry	Instructor	Major Course

   
   

   Number of Faculty	Number of students	Faculty Student Ratio
   3	46	1:15

   
   

8. Program Indicators

   1. Assessment of course student learning outcomes of program courses

   Table 1. Fall 2012

   Course	Instructor Name	No.of Students Enrolled	No.of Students with "W"	No.of Students successful of SLO 1	No.of Students successful of SLO 2	No.of Students successful of SLO 3	No.of Students successful of SLO 4	No.of Students successful of SLO 5	No.of Students successful of SLO 6	No.of Students successful of SLO 7	No.of Students successful of SLO 8	No.of Students successful of SLO 9	No.of Students successful of SLO 10
   BU 095	BU 095	12	0	12	12	12	12	12	12	12	12
   BU 97	Joleen Chumrad	9	1	All students are success-ful in SLOs 1-16
   BU 98	Dana Figirliyong	11	1	10	10	5	10	7	9	8	6	9	5

   Note: No Approved Course Outline in New Format for BU 97

   Table 2.Fall 2013( Both students of Bookkeeping and Secretarial Certificates)

   Course	Instructor Name	No.of Students Enrolled	No.of Students with "W"	No.of Students successful of SLO 1	No.of Students successful of SLO 2	No.of Students successful of SLO 3	No.of Students successful of SLO 4	No.of Students successful of SLO 5	No.of Students successful of SLO 6
   BK 095	Joleen Chumrad	19	1	15	15	15
   BU 095	Joleen Chumrad	10	0	15	15	15	15	15	15
   BU 97	Joleen Chumrad	10	0	All students are successful in SLOs. 1-16

   Note: No Approved Course Outline in New Format for BU 97

   2.Assessment of program student learning outcomes

   PSLO Assessment Report Summary (Yap Campus, for both Bookkeeping and Secretarial Certificates)

   What we looked at:
   The Bookkeeping certificate, assessment focused on PSLOs 1,2, 3,, and 6 using Pre-Post Test scores. Listed below are the results for each of the PSLOs. Note that no differential statistics was used to determine if there is a significant difference between Pre and Post test scores.

   What we found:

   PSLO 1. 9 students got an average Pre Test score of 68 and Post test score of 83 with a difference of 15 during Spring 2013 in related course BU 97.

   PSLOs 2, 3, and 6. 12 students got an average Pre Test score of 78 and Post test score of 89 with a difference of 11 during Spring 2013 in related course BU 95.

   PSLO 6. 16 students got an average Pre-Test score of 21 and Post test score of 44 with a difference of 23 during Spring 2012 and 10 students got an average Pre-test score of 20 and Post –test score of 75 with a difference of 55 during Spring 2013 in related course BU 98.

   What we are planning to work on:

   To continue improve on the post test scores by an item analysis of all the questions given in the pre-test by the instructor with the purpose of identifying what topics the students need to know more. These topics should be given emphasis during the lecture. Item analysis workshop can be scheduled before the start of the semester.

   Recommendations for students:

   Attend class regularly and be responsible for their own learning.
   Communicate course concerns with their instructors.

   
   

   3.Program enrollment (historical enrollment patterns, student credits by major)

   Table 1. Enrollment patterns)

   Term	Bo. of Enrolled Students(YAP)	Overall number of students enrolled (Kosrae,Pohnpei and Yap)	Percentage
   Spring 2012	11	196	6%
   Fall 2012	8	215	4%
   Spring 2013	10	210	5%
   Fall 2013	17	208	8%

   Table 2. Credit by Major

   Term	Bo. of Enrolled Students(YAP)	Overall number of students enrolled (Kosrae,Pohnpei and Yap)	Percentage
   Spring 2012	130	2233	6%
   Fall 2012	67	2360	3%
   Spring 2013	106	2216	5%
   Fall 2013	227	2265	10%

   
   

   4.Average Class Size

   Table 1 Average class size (Both students of Bookkeeping and Secretarial Certificates)

   Term	Section	Enroll/Max	Enrollment	Enroll/Ratio(3/2)	Average Ckass Size(3/1)
   Spring 2012	2	35	28	88%	14
   Fall 2012	None
   Spring 2013	3	90	32	36%	11
   Fall 2013	3	55	39	71%	13
   Average					13

   
   

   5.Course completion rate

   Table 1. Spring 2012 Completion Rate per Course (Bookkeeping only)

   Course No.	Instructor Name	No. of Students Enrolled	No. of Students with "W"	No. of Students with a grade of F	No. of Students completed the course	Completion Rate(6/3)
   ESL/BU 095	Geraldine Mitagyow	9	1	0	8	89%
   BU 980	Dana Figirliyong	8	0	1	7	88%
   Total/ Average Rate		17	1	1	15	89%

   
   
   Table 2. Fall 2012 Completion Rate per Course (No major course offered )

   Course No.	Instructor Name	No. of Students Enrolled	No. of Students with "W"	No. of Students with a grade of F	No. of Students completed the course	Completion Rate(6/3)
   No major Course offered

   
   
   Table 3. Spring 2013 Completion Rate per Course (Bookkeeping only)

   Course No.	Instructor Name	No. of Students Enrolled	No. of Students with "W"	No. of Students with a grade of F	No. of Students completed the course	Completion Rate(6/3)
   BU 095	Joleen Chumrad	7	0	1	6	86%
   BU 97	Joleen Chumrad	6	0	0	6	100%
   BU 98	Dana Figirliyong	3	0	1	2	66%
   ESL/BU 95	Joleen Chumrad	5	0	0	5	100%
   Total/Average Rate		21	0	2	19	88%

   
   
   Table 5. Fall 2013 Completion Rate per Course (Bookkeeping only)

   Course No.	Instructor Name	No. of Students Enrolled	No. of Students with "W"	No. of Students with a grade of F	No. of Students completed the course	Completion Rate(6/3)
   BK 095	Joleen Chumrad	13	0	1	12	92.3%
   BU 095	Joleen Chumrad	7	0	0	7	100%
   BU 97	Joleen Chumrad	10	0	0	10	100%
   ESL/BU 95	Joleen Chumrad	10	0	1	9	90%
   Total/Average Rate		40	0	2	38	96%

   Rate of students with W- 1.37%; Rate of students with a grade of F- 6.4%; General completion rate- 91%

   
   
   

   6. Student persistence rate (semester to semester)

   Persistence rate is based on Fall new students (full time) cohorts who return the following spring semester.

   Number of New students , Full time for Fall 2012	Same students, Spring 2013	Persistence Rate(%)
   1	1	100%

   7. Student retention rate (Fall-to-Fall for two-year programs; Fall-to-Spring for one-year programs)

   Retention rate is based on Fall new students (full time) cohorts who return the following the spring semester

   Number of New students , Full time for Fall 2012	Same students, Spring 2013	Retention Rate(%)
   1	1	100%

   8. Success rates on licensing or certification exams (CTE, TP, Nursing, etc)

   N/A

   9. Graduation rate based on yearly number

   Term	Number of Graduates	Graduate Rate
   AY 2011/2012	0
   AY 2012/2013	0

   
   

   10.Students seat cost

   At the present tuition rate of $105 per credit the total seat cost per student completing this program is $3,780. The table below shows detailed information.

   Classes	Credits	CPC	CPS
   BK 095	3	$105	$315
   BK 096	3	$105	$315
   BU 097	3	$105	$315
   BU 095	3	$105	$315
   BU098	3	$105	$315
   BU 100	3	$105	$315
   CA 095	3	$105	$315
   ESL/BU095	4	$105	$420
   ESL/BU096	4	$105	$420
   MS 095	4	$105	$420
   SS100	3	$105	$315
   TOTAL	36		$3780

   
   

   11. Cost of duplicate or redundant courses, programs or services

   N/A

   12. Students' satisfaction rate

   A survey was conducted on teachers behaviors for each class at the end of every semester. There were 15 items in the survey and students were asked to rate each class according to these items on a scale of 1 to 5; 1 being never , 2 is rarely, 3 as sometimes, 4 is usually and 5 being always.

   The following are the items used in the survey
   1-Keeps regular schedule every class day. 2-Shows interest in the subject. 3-Gives individual help as needed 4-Avails self for student conference.5- Welcomes questions, suggestions, and discussions from students 6- Shows interest and respect for students.7- Helps the students in meeting individual learning needs.8- Uses classroom/lab time fully 9-Provides clear directions for assignments and instruction. 10-Grades fairly.11- Makes the purpose of the course clear. 12-Talks clearly and at an easy-to-follow speed.13- Paces the lessons well with activity as well as lecture. 14 Makes the course interesting.15- Textbook was appropriate and helpful.

   Students’ Satisfaction Survey Results(Weighted Means) Legend:
   N-Number of students; AWM Average Weighted Mean; D-Descriptive Equivalent; U-Usually; A-Always

   The table below shows detailed information on the students’ satisfaction survey during Spring 2013 and Fall 2013.

   Spring 2013

   Courses	N	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	AWM	D
   BU 98	7	4.4	4.9	4.9	4.7	4.7	4.9	4.7	4.7	4.6	4.7	4.7	4.7	4.7	4.7	4.9	4.71	A
   ESL/BU 95	5	4.4	4.8	4.8	4.6	4.8	4.8	4.6	4	4.6	4.6	4.8	4.8	4.6	4.8	4.8	4.64	A
   BU 95	7	4.4	4.6	4.6	4.4	4.6	4.4	4.6	4.3	4.6	4.3	4.4	4.3	4.4	4.6	4.6	4.46	A
   BU 97	4	4.3	4.5	4.8	4.5	4.5	4.8	4.3	4.3	4.8	4.8	4.5	4.3	4.5	4.5	4.5	4.5	A

   General weighted Mean 4.6
   Descriptive Equivalent Always

   Fall 2013

   Courses	N	1	2	3	4	5	6	7	8	9	10	11	12	13	14	15	AWM	D
   BK 095	6	4.2	4.5	4.3	4.2	4.8	4.5	4.3	4.5	4.3	4.8	4.5	4.3	4.3	4.3	5	4.4	A
   BU 095	8	3.4	4	3.1	3.3	4	4	3.5	3.6	3.4	4	3.6	3.6	3.6	3.6	3.6	3.62	U
   BU 97	7	3.9	3.9	3.9	4	4.6	4.9	3.3	4.1	3.6	4.4	3.7	4.1	3.9	3.9	4.3	4.04	A
   ESL/BU 95	6	3.5	3	3.5	3.8	4.3	4.3	3.3	3.7	4.3	4.5	3.7	4	3.5	3.7	4.7	3.8	U

   General weighted mean 4:53
   Descriptive Equivalent Always

   
   

   13. Alumni data

   N/A

   14. Employment data and employer feedback (employer survey)

   None

   14.Program added or cancelled at nearby regional institutions (PCC, GCC, Hawaii schools, UOG, CMI, NMC)

   N/A

   15. Transfer Rate

   N/A

9. Analysis and Recommendation

   Finding
   This section provides discussion of information discovered as a result of the evaluation such as problems or concerns with the program and what part of the program is working well and meeting expectation.

   1. No Course outline in new format for BU 97.
   2. 3 part time faculty teaching major courses with faculty student ratio of 1:15. Courses offered were taken with students under Secretarial Program. This increases the number of students per course when combined.
   3. Average class size is 13.
   4. Fall 2012 with enrollment of less than 10. 7 out 10 courses with less than 10 enrollees.
   5. Course level assessments was only conducted during Spring 2013 and Fall 2013.
   6. No major course offered during Fall 2012.
   7. Rate of students with W- 1.37%; Rate of students with a grade of F- 6.4%; General completion rate- 91%
   8. Persistence and retention rates are 100% with 1 new student during Fall 2012.
   9. No graduates for the last four semesters.
   10. During Fall 2012, instructors were rated “Always” in the Students Evaluation of Teachers Behaviors.

   Recommendation:

   This section provides recommendations from the program on what to do to improve or enhance the quality of program and course learning outcomes as well as program goals and objectives. This section should also include suggestions that describe how the program might be able to create opportunities for a better program in the future. Some examples are exploring alternate delivery mechanisms, forming external partnerships, or realigning with other programs.

   Recommendations for requested courses

   1. Rewrite the course outlines in the new format for BU 97.
   2. Need to maintain the enrollment above 10 per semester and 10 students per course by developing recruitment strategies.
   3. Consistently offer major courses so students can finish the program within 2 semesters and one summer.
   4. Course Level Assessment should be completed by faculty every semester.
   5. The following are the recommendations from the Course Level Assessments:

   BU 97 Introduction to Entrepreneurship-It would be very helpful if the students that are assigned to take this course have already taken Introduction to Business or at least a course that has introduce the students to business before taking this course. It will make it easier for the instructor to teach and for the students to follow through.

   BU 98- course outline needs to be updated and focus on the things that are currently used in Micronesia. It has a large amount of information.... most of it not relevant to our situation here in Micronesia.

   ESL/BU 95- Test is excellent and supports the learning outcomes specified. The problem are the students are usually very low in English, they still struggle for understanding. Much of the course content is difficult to read when usually half of the class doesn't understand half of the words used.

   BU 97- students textbook for this course is a bit difficult for the students to fully understand when they read the chapters.

   ESL BU 95- ESL for Business Purposes I would recommend that the students taking this course should have taken a lower English course to prepare them. Some of these students are not familiar with the basics in English.