Program Review-Bookkeeping-YC

AP Full Official:Certificate of Achievement in Bookkeeping

Campus: Yap Campus

Completed by: Joy Guarin

AP Review Submission Date:March 31 2014

AR Review Cycle: 2012- 2013

  1. Program Goals

    At the completion of Bookkeeping Certificate the student will be able to:

    1. Demonstrate proper bookkeeping techniques for a small business.
    2. Demonstrate general computer competence and information technology literacy.
    3. Describe small business management techniques.
    4. Communicate effectively in English for business purposes.
    5. Perform business computations and apply logic as needed.
    6. File documents properly and use common office machines.
  2. Program History

    In 1998, revised certificate of achievement program in bookkeeping is approved for students at the State Campuses. (COM-FSM catalog). In 2010, the program started with 2 students in summer of 2010 at Yap campus

  3. Program Descriptions

    The bookkeeping certificate program is designed for those who are unable to attend the regular business degree program, or those who do not meet the admission standards for degree programs. This one-year program is intended to prepare students for entry level jobs in the area of business, or for those who are working to upgrade their skills in managing their own business. The program also intends to reduce the FSM reliance on a foreign skilled work force and help the citizens of FSM to be productive members of the society, able to contribute to the general welfare and economic development of FSM.

  4. Program Admission Requirements

    High School graduates and General Educational Development(GED) certificate holders who are not accepted into or are not interested in a degree program may apply for admission into an entry level certificate of achievement program. Applicants with significantly low scores are ineligible for admission. Other certificates of achievement program are offered when criteria for offering the program are met. Admissions requirements vary with the program. Application forms are available at Yap campus.

  5. Program Certificate/Degree Requirements

    The following are the major requirements:
    Program Requirements
            Major Requirements....................36 credits

                     BK 095 Bookkeeping 1 (3)
                    BK 096 Bookkeeping II (3)
                    BU 097 Small Business Management (3)
                    BU 095 Filing Office Procedures/Office Machines (3)
                    BU 098 Basic Business Math (3)
                    BU 100 Practicum (3)
                    CA 095 Basic Computer Application (3)
                    ESL/BU 095 ESL for Business Purposes I (4)
                    ESL/BU 096 ESL for Business Purposes II (4)
                    MS 095 Pre Algebra (4)
                    SS 100 World of Work (3)

  6. Program Courses and Enrollment

    Program Enrollment
    Spring 2011 Fall 2011 Spring 2012 Summer 2012 Fall 2012 Spring 2013 Summer 2013 Fall 2013 Total
    4 13 11 2 8 10 5 17 70
    Spring 2012 Fall 2012 Spring 2013 Fall 2013 Total
    11 8 10 17 46

    Number of Sections, Course enrollment

    Courses Number Number of Section Course Enrollment Semester
    ESL/BU 095 1 9 Spring 2012
    BU 98 1 8 Spring 2012
    BU 095 1 7 Spring 2013
    BU 097 1 7 Spring 2013
    BU 098 1 3 Spring 2013
    ESL/BU 95 1 5 Spring 2013
    BK 095 1 13 Fall 2013
    BU 095 1 7 Fall 2013
    BU 97 1 10 Fall 2013
    ESL/BU 95 1 10 Fall 2013

    7 out 10 courses with less than 10 enrollees.
    Note: Courses are taken by both Secretarial and Bookkeeping students in one section

  7. Program Faculty

    Name of Faculty Full time/Part time Degrees Held Rank Courses to Teach
    Joleen Chumrad Part time BA Business Adm MA Public Adm. Assistant Professor Major Courses
             
    Geraldine Mitagyow Part Time BS Marketing Management Instructor Major Courses
             
    Dana Figirliyong Part Time BA in Mathematics and Chemistry Instructor Major Course
             

    Number of Faculty Number of students Faculty Student Ratio
    3 46 1:15

  8. Program Indicators

    1. Assessment of course student learning outcomes of program courses

    Table 1. Fall 2012
    Course Instructor Name No.of Students Enrolled No.of Students with "W" No.of Students successful of SLO 1 No.of Students successful of SLO 2 No.of Students successful of SLO 3 No.of Students successful of SLO 4 No.of Students successful of SLO 5 No.of Students successful of SLO 6 No.of Students successful of SLO 7 No.of Students successful of SLO 8 No.of Students successful of SLO 9 No.of Students successful of SLO 10
    BU 095 BU 095 12 0 12 12 12 12 12 12 12 12    
    BU 97 Joleen Chumrad 9 1 All students are success-ful in SLOs 1-16                  
    BU 98 Dana Figirliyong 11 1 10 10 5 10 7 9 8 6 9 5

    Note: No Approved Course Outline in New Format for BU 97

    Table 2.Fall 2013( Both students of Bookkeeping and Secretarial Certificates)
    Course Instructor Name No.of Students Enrolled No.of Students with "W" No.of Students successful of SLO 1 No.of Students successful of SLO 2 No.of Students successful of SLO 3 No.of Students successful of SLO 4 No.of Students successful of SLO 5 No.of Students successful of SLO 6
    BK 095 Joleen Chumrad 19 1 15 15 15      
    BU 095 Joleen Chumrad 10 0 15 15 15 15 15 15
    BU 97 Joleen Chumrad 10 0 All students are successful in SLOs. 1-16          

    Note: No Approved Course Outline in New Format for BU 97

    2.Assessment of program student learning outcomes

    PSLO Assessment Report Summary (Yap Campus, for both Bookkeeping and Secretarial Certificates)

    What we looked at:
    The Bookkeeping certificate, assessment focused on PSLOs 1,2, 3,, and 6 using Pre-Post Test scores. Listed below are the results for each of the PSLOs. Note that no differential statistics was used to determine if there is a significant difference between Pre and Post test scores.

    What we found:

    PSLO 1. 9 students got an average Pre Test score of 68 and Post test score of 83 with a difference of 15 during Spring 2013 in related course BU 97.

    PSLOs 2, 3, and 6. 12 students got an average Pre Test score of 78 and Post test score of 89 with a difference of 11 during Spring 2013 in related course BU 95.

    PSLO 6. 16 students got an average Pre-Test score of 21 and Post test score of 44 with a difference of 23 during Spring 2012 and 10 students got an average Pre-test score of 20 and Post –test score of 75 with a difference of 55 during Spring 2013 in related course BU 98.

    What we are planning to work on:

    To continue improve on the post test scores by an item analysis of all the questions given in the pre-test by the instructor with the purpose of identifying what topics the students need to know more. These topics should be given emphasis during the lecture. Item analysis workshop can be scheduled before the start of the semester.

    Recommendations for students:

    Attend class regularly and be responsible for their own learning.
    Communicate course concerns with their instructors.


    3.Program enrollment (historical enrollment patterns, student credits by major)

    Table 1. Enrollment patterns)
    Term Bo. of Enrolled Students(YAP) Overall number of students enrolled (Kosrae,Pohnpei and Yap) Percentage
    Spring 2012 11 196 6%
    Fall 2012 8 215 4%
    Spring 2013 10 210 5%
    Fall 2013 17 208 8%
    Table 2. Credit by Major
    Term Bo. of Enrolled Students(YAP) Overall number of students enrolled (Kosrae,Pohnpei and Yap) Percentage
    Spring 2012 130 2233 6%
    Fall 2012 67 2360 3%
    Spring 2013 106 2216 5%
    Fall 2013 227 2265 10%

    4.Average Class Size

    Table 1 Average class size (Both students of Bookkeeping and Secretarial Certificates)
    Term Section Enroll/Max Enrollment Enroll/Ratio(3/2) Average Ckass Size(3/1)
    Spring 2012 2 35 28 88% 14
    Fall 2012 None        
    Spring 2013 3 90 32 36% 11
    Fall 2013 3 55 39 71% 13
    Average         13

    5.Course completion rate

    Table 1. Spring 2012 Completion Rate per Course (Bookkeeping only)
    Course No. Instructor Name No. of Students Enrolled No. of Students with "W" No. of Students with a grade of F No. of Students completed the course Completion Rate(6/3)
    ESL/BU 095 Geraldine Mitagyow 9 1 0 8 89%
    BU 980 Dana Figirliyong 8 0 1 7 88%
    Total/ Average Rate   17 1 1 15 89%


    Table 2. Fall 2012 Completion Rate per Course (No major course offered )
    Course No. Instructor Name No. of Students Enrolled No. of Students with "W" No. of Students with a grade of F No. of Students completed the course Completion Rate(6/3)
    No major Course offered


    Table 3. Spring 2013 Completion Rate per Course (Bookkeeping only)
    Course No. Instructor Name No. of Students Enrolled No. of Students with "W" No. of Students with a grade of F No. of Students completed the course Completion Rate(6/3)
    BU 095 Joleen Chumrad 7 0 1 6 86%
    BU 97 Joleen Chumrad 6 0 0 6 100%
    BU 98 Dana Figirliyong 3 0 1 2 66%
    ESL/BU 95 Joleen Chumrad 5 0 0 5 100%
    Total/Average Rate   21 0 2 19 88%


    Table 5. Fall 2013 Completion Rate per Course (Bookkeeping only)
    Course No. Instructor Name No. of Students Enrolled No. of Students with "W" No. of Students with a grade of F No. of Students completed the course Completion Rate(6/3)
    BK 095 Joleen Chumrad 13 0 1 12 92.3%
    BU 095 Joleen Chumrad 7 0 0 7 100%
    BU 97 Joleen Chumrad 10 0 0 10 100%
    ESL/BU 95 Joleen Chumrad 10 0 1 9 90%
    Total/Average Rate   40 0 2 38 96%

    Rate of students with W- 1.37%; Rate of students with a grade of F- 6.4%; General completion rate- 91%



    6. Student persistence rate (semester to semester)

    Persistence rate is based on Fall new students (full time) cohorts who return the following spring semester.
    Number of New students , Full time for Fall 2012 Same students, Spring 2013 Persistence Rate(%)
    1 1 100%

    7. Student retention rate (Fall-to-Fall for two-year programs; Fall-to-Spring for one-year programs)

    Retention rate is based on Fall new students (full time) cohorts who return the following the spring semester
    Number of New students , Full time for Fall 2012 Same students, Spring 2013 Retention Rate(%)
    1 1 100%

    8. Success rates on licensing or certification exams (CTE, TP, Nursing, etc)

    N/A

    9. Graduation rate based on yearly number

    Term Number of Graduates Graduate Rate
    AY 2011/2012 0  
    AY 2012/2013 0  

    10.Students seat cost

    At the present tuition rate of $105 per credit the total seat cost per student completing this program is $3,780. The table below shows detailed information.

    Classes Credits CPC CPS
    BK 095 3 $105 $315
    BK 096 3 $105 $315
    BU 097 3 $105 $315
    BU 095 3 $105 $315
    BU098 3 $105 $315
    BU 100 3 $105 $315
    CA 095 3 $105 $315
    ESL/BU095 4 $105 $420
    ESL/BU096 4 $105 $420
    MS 095 4 $105 $420
    SS100 3 $105 $315
    TOTAL 36   $3780

    11. Cost of duplicate or redundant courses, programs or services

    N/A

    12. Students' satisfaction rate

    A survey was conducted on teachers behaviors for each class at the end of every semester. There were 15 items in the survey and students were asked to rate each class according to these items on a scale of 1 to 5; 1 being never , 2 is rarely, 3 as sometimes, 4 is usually and 5 being always.

    The following are the items used in the survey
    1-Keeps regular schedule every class day. 2-Shows interest in the subject. 3-Gives individual help as needed 4-Avails self for student conference.5- Welcomes questions, suggestions, and discussions from students 6- Shows interest and respect for students.7- Helps the students in meeting individual learning needs.8- Uses classroom/lab time fully 9-Provides clear directions for assignments and instruction. 10-Grades fairly.11- Makes the purpose of the course clear. 12-Talks clearly and at an easy-to-follow speed.13- Paces the lessons well with activity as well as lecture. 14 Makes the course interesting.15- Textbook was appropriate and helpful.

    Students’ Satisfaction Survey Results(Weighted Means) Legend:
    N-
    Number of students; AWM Average Weighted Mean; D-Descriptive Equivalent; U-Usually; A-Always

    The table below shows detailed information on the students’ satisfaction survey during Spring 2013 and Fall 2013.

    Spring 2013
    Courses N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 AWM D
    BU 98 7 4.4 4.9 4.9 4.7 4.7 4.9 4.7 4.7 4.6 4.7 4.7 4.7 4.7 4.7 4.9 4.71 A
    ESL/BU 95 5 4.4 4.8 4.8 4.6 4.8 4.8 4.6 4 4.6 4.6 4.8 4.8 4.6 4.8 4.8 4.64 A
    BU 95 7 4.4 4.6 4.6 4.4 4.6 4.4 4.6 4.3 4.6 4.3 4.4 4.3 4.4 4.6 4.6 4.46 A
    BU 97 4 4.3 4.5 4.8 4.5 4.5 4.8 4.3 4.3 4.8 4.8 4.5 4.3 4.5 4.5 4.5 4.5 A

    General weighted Mean 4.6
    Descriptive Equivalent Always

    Fall 2013
    Courses N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 AWM D
    BK 095 6 4.2 4.5 4.3 4.2 4.8 4.5 4.3 4.5 4.3 4.8 4.5 4.3 4.3 4.3 5 4.4 A
    BU 095 8 3.4 4 3.1 3.3 4 4 3.5 3.6 3.4 4 3.6 3.6 3.6 3.6 3.6 3.62 U
    BU 97 7 3.9 3.9 3.9 4 4.6 4.9 3.3 4.1 3.6 4.4 3.7 4.1 3.9 3.9 4.3 4.04 A
    ESL/BU 95 6 3.5 3 3.5 3.8 4.3 4.3 3.3 3.7 4.3 4.5 3.7 4 3.5 3.7 4.7 3.8 U

    General weighted mean 4:53
    Descriptive Equivalent Always


    13. Alumni data

    N/A

    14. Employment data and employer feedback (employer survey)

    None

    14.Program added or cancelled at nearby regional institutions (PCC, GCC, Hawaii schools, UOG, CMI, NMC)

    N/A

    15. Transfer Rate

    N/A

  9. Analysis and Recommendation

    Finding
    This section provides discussion of information discovered as a result of the evaluation such as problems or concerns with the program and what part of the program is working well and meeting expectation.

    1. No Course outline in new format for BU 97.
    2. 3 part time faculty teaching major courses with faculty student ratio of 1:15. Courses offered were taken with students under Secretarial Program. This increases the number of students per course when combined.
    3. Average class size is 13.
    4. Fall 2012 with enrollment of less than 10. 7 out 10 courses with less than 10 enrollees.
    5. Course level assessments was only conducted during Spring 2013 and Fall 2013.
    6. No major course offered during Fall 2012.
    7. Rate of students with W- 1.37%; Rate of students with a grade of F- 6.4%; General completion rate- 91%
    8. Persistence and retention rates are 100% with 1 new student during Fall 2012.
    9. No graduates for the last four semesters.
    10. During Fall 2012, instructors were rated “Always” in the Students Evaluation of Teachers Behaviors.

    Recommendation:

    This section provides recommendations from the program on what to do to improve or enhance the quality of program and course learning outcomes as well as program goals and objectives. This section should also include suggestions that describe how the program might be able to create opportunities for a better program in the future. Some examples are exploring alternate delivery mechanisms, forming external partnerships, or realigning with other programs.

    Recommendations for requested courses

    1. Rewrite the course outlines in the new format for BU 97.
    2. Need to maintain the enrollment above 10 per semester and 10 students per course by developing recruitment strategies.
    3. Consistently offer major courses so students can finish the program within 2 semesters and one summer.
    4. Course Level Assessment should be completed by faculty every semester.
    5. The following are the recommendations from the Course Level Assessments:

    BU 97 Introduction to Entrepreneurship-It would be very helpful if the students that are assigned to take this course have already taken Introduction to Business or at least a course that has introduce the students to business before taking this course. It will make it easier for the instructor to teach and for the students to follow through.

    BU 98- course outline needs to be updated and focus on the things that are currently used in Micronesia. It has a large amount of information.... most of it not relevant to our situation here in Micronesia.

    ESL/BU 95- Test is excellent and supports the learning outcomes specified. The problem are the students are usually very low in English, they still struggle for understanding. Much of the course content is difficult to read when usually half of the class doesn't understand half of the words used.

    BU 97- students textbook for this course is a bit difficult for the students to fully understand when they read the chapters.

    ESL BU 95- ESL for Business Purposes I would recommend that the students taking this course should have taken a lower English course to prepare them. Some of these students are not familiar with the basics in English.

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