Program Review-Bookkeeping-PC

AP Full Official:Certificate of Achievement in Bookkeeping

Campus: Pohnpei Campus

Completed by: Phyllis Silbanuz

AP Review Submission Date:April 22, 2014

AR Review Cycle: Fall 2012-Fall 2013

  1. Program Mission

    The mission of the Certificate of Achievement Program in Bookkeeping is to prepare students for entry level jobs in the areas of business, or for those who are already working to upgrade general skills in managing their own business, and to help the citizens of the FSM to be productive members of society, able to contribute to the general welfare and economic development of the Nation.

  2. Program Goals

    1. Develop basic knowledge and skills essential for employment or career advancement in business or related field.
    2. Develop fundamental knowledge and skills essential for the pursuit of degree level course work in business, accounting, or related field.
    3. Develop intellectual and critical thinking skills to become effective learners and well informed citizens.

    Program Learning Outcomes:

    1. Demonstrate proper bookkeeping techniques for a small business.
    2. Demonstrate general computer competence and information technology literacy.
    3. Describe small business management techniques.
    4. Communicate effectively in English for business purposes.
    5. Perform business computations and apply logic as needed.
    6. File documents properly and use common office machines.

    AY 2012-2013 Wk#1, COM-FSM Online Catalog)

  3. Program History

    The Bookkeeping program was started in 1998 and replaced the Certificate of Achievement in General business and Hotel and Tourism Management for students at the State Campuses. The program’s enrollment in Spring 2011 was 55 students with 633.5 credits. AY 2012 enrollment was 79 and AY 2013 was 93.

  4. (Major_Enrollment_Trends_Fall_Updated_2013_08_27-1 spreadsheet)

  5. Program Descriptions

    The bookkeeping certificate program is designed for those who are unable to attend the regular business degree program, or those who do not meet the admission standards for degree programs.

    This one-year program is intended to prepare students for entry level jobs in the area of business, or for those who are working to upgrade their skills in managing their own business. This program also intends to reduce the FSM reliance on a foreign skilled work force and help the citizens of FSM to be productive members of the society, able to contribute to the general welfare and economic development of FSM.

    This program shares courses with the Certificate of Achievement Secretarial Science program.

    (COM-FSM 2013-2014 Catalog page 66)

  6. Program Admission Requirements

    High school graduates or those who pass GED are eligible for admission into the program.

    All candidates must take the COMET.

    (COM-FSM 2013-2014 Catalog page 66)

  7. Program Certificate/Degree Requirements

    Program Requirements
            Major Requirements....................36 credits

                     BK 095 Bookkeeping 1 (3)
                    BK 096 Bookkeeping II (3)
                    BU 097 Small Business Management (3)
                    BU 095 Filing Office Procedures/Office Machines (3)
                    BU 098 Basic Business Math (3)
                    BU 100 Practicum (3)
                    CA 095 Basic Computer Application (3)
                    ESL/BU 095 ESL for Business Purposes I (4)
                    ESL/BU 096 ESL for Business Purposes II (4)
                    MS 095 Pre Algebra (4)
                    SS 100 World of Work (3)

    First Semester

    1. ESL/BU 095 ESL for Business I................4
      BK 095 Bookkeeping I...............3
      BU 098 Basic Business Math.............3
      CA095 Basic Computer Applications............3
      SS 100 World of Work.............3

    Second Semester

    1. ESL/BU 096 ESL for Business II.........4
      BK 096 Bookkeeping II.........3
      BU 095 Filing, Office Procedures.........3
      MS 095 Pre-Algebra.........4

    Summer Session

    1. BU 100 Practicum............3
    2. BU 097 Introduction to Entrepreneurship......3

    (COM-FSM 2013-2014 Catalog page 66-67)

  8. Program Courses and Enrollment

    Program Enrollment
    Course 2012.3 2013.1 2013.3
    BK 095 30/P1, 16/P2 27/P1, 28/P2 25/P1, 21/P2
    BK 096   22/P1  
    BU 095 28/P1   27/P1, 26/P2, 25/P3
    BU 097 26/PI 28/P1, 27/P2 27/P1, 27/P2
    BU 098 25/P1, 26/P2 27/P1, 24/P2 25/P1, 25/P2
    BU 100 4/P1   18/P1
    CA 095 25/P1,24/P2 27/P1, 27/P2 25/P1,25/P2,25/P3, 25/P4, 25/P5
    ESL/BU 095 25/P1 25/P1, 25/P2 25/P1,24/P2, 14/P3
    ESL/BU 096 24/P1 20/P1 16/P1
    MS 095     30/P1
    SS 100 30/P1, 28/P2 28/P1, 27/P2, 27/P3 25/P1, 27/P2, 17/P3

    (Pohnpei Campus Course Enrollment provided by SS Apr. 2014)



  9. Program Faculty

    Faculty Rank Degrees Level School
    Debra W. Perman, Chair BK 095/096, BU 100 Associate Professor MBA Walden University
           
    Cindy Pastor,ESL/BU 095 Instructor MA University of New Orleans
           
    Jean Ranahan ESL/BU 095/096 Instructor M.Ed. University of Maine
           
    Joyce Roby BU 095, BU100 Instructor BA(in progress). Michigan State University
           
    Anna Olivia Dela Cruz BU095 Instructor BS St. Paul University
           
    Phyllis Silbanuz BU095, CA095 Professor MSCIS University of Phoenix
           
    Semens James ESL/BU 095 Instructor MA United States International University
           
    Shirley Jano BU 097 Instructor M.Ed. San Diego University
           
    Stanley Etse BU 098, MS 095 Instructor M.A.,M.Ed Capella University/University of Hawaii at Manoa
           
    Taylor Elidok SS 100 Instructor MA, Education San Diego University
           
    Katherine Schulte MS 095 Instructor MA Western Governors University

    (COM-FSM Catalog, Personnel Listings; COM-FSM Directory; MyShark Fall 2013)

  10. Program Indicators

    1. Assessment of course student learning outcomes of program courses

    Table 1. Fall 2012
    COURSES/ENROLLMENT SLO 1 SLO 2 SLO 3 SLO 4 SLO 5 SLO 6 SLO 7 SLO 8
    BK 095/44 100% 90% 53%          
    BK096 Not offered
    BU095/27 77% 77% 77% 77% 77% 77% 77% 77%
    BU097/26 70% 85% 85%          
    BU098/25 88% 88% 88% 88%        
    BU100/4 100% 0%% 100% 100%        
    CA095/44 72% 62% 61% 59%        
    ESL/BU095/20 95% 85% 100%          
    ESL/BU096/24 60% 100% 100% 100%        
    MS095 NOT OFFERED
    SS 100/58 95% 100% 100% 100%        
    Spring 2013
    COURSES/ENROLLMENT SLO 1 SLO 2 SLO 3 SLO 4 SLO 5 SLO 6 SLO 7 SLO 8
    BK 095/56 40% 44% 69%          
    BK096/18 92% 91%            
    BU095 NOT OFFERED
    BU097/40 75% 55% 55          
    BU098/22 64% 64% 64% 64%        
    BU100 NOT OFFERED
    CA095/48 83% 100% 73% 77%        
    ESL/BU095/24 70% 91% 100%          
    ESL/BU096/18 100% 100% 100% 100%        
    MS 095 NOT OFFERED
    SS 100/70 93% 92% 96% 100%        


    Fall 2013
    COURSES/ENROLLMENT SLO 1 SLO 2 SLO 3 SLO 4 SLO 5 SLO 6 SLO 7 SLO 8
    BK 095/46 76% 96% 48%          
    BU095/62 92% 92% 92% 92% 92% 92% 92% n/a
    BU097/43 79% 77% 79%          
    BU098/47 73% 70% 55% 56%        
    BU100/16 94% .1% 88% 88% 88% 88%    
    CA095/124 81% 72% 64% 70%        
    ESL/BU095/56 55% 95%% 96%          
    ESL/BU096/16 69% 83% 100% 75%        
    MS095/28 75% 75%% 64% 61% 61% 75%    
    SS 100/68 94% 86% 92% 79%        

    CLAs for Fall 2012 and Spring 2013 and TracDat)

    2.Assessment of program student learning outcomes

    -AY 2012-2013

    The Bookkeeping certificate focused on PSLO #1and PSLO#4. The following courses and SLOs# were assessed: BK095 SLO#3, BK096 SLO#1, BU100 SLO#2 and ESL/BU095/096. The target for BK095 and BK096 was set for 70% of those enrolled to receive 70% or above. BK100's target was set for 80% of those enrolled to receive an average rate of 3 or higher based on a 0-5 rating scale. Assessment for ESL/BU 095 and ESL/BU 096 were based on exercises, quizzes, and exams with a successful rate of 70% or better. Listed below are the results for the PSLOs.

    (AY2012_13_PC_BK_W1_2 and Bookkeeping PAS 2012-2013)

    3.Program enrollment (historical enrollment patterns, student credits by major)

    Enrollment by Major Enrollment by Credit
    Major Degree Term Pohnpei Major Degree Term Pohnpei
    Bookkeeping CA Fall 2012 83 Bookkeeping CA Fall 2012 792
    Bookkeeping CA Spring 2013 80 Bookkeeping CA Spring 2013 768
    Bookkeeping CA Fall 2013 94 Bookkeeping CA Fall 2013 975
    Total 452 Total 4564.5

    4.Average Class Size

    Program Term Section Enroll/Max Enrollment EnrollRatio AvgClassSize
    Bookkeeping (CA) Fall 2012 29 697 604 86.70% 20.8
    Bookkeeping (CA) Spring 2013 30 785 564 71.8% 18.8
    Bookkeeping (CA) Fall 2013 35 809 647 80.0% 18.5

    (Bookkeeping Program Review Data Jan. 2014)


    5.Course completion rate

    Term Campus Subject Count of Identity ABCorP ABCDorP %ABCorP(6/3) %ABCDorP
    2012 P BK 095 71 32 47 45% 66%
    2012 P BK 096 20 9 14 45.0% 70.0%
    2012 P BU 095 78 47 58 60.0% 74.0%
    2012 P BU 097 56 46 50 82.0% 89.0%
    2012 P BU 098 101 69 77 68.0% 76.0%
    2012 P BU 100 7 5 7 71.0% 100.0%
    2012 P CA 095 49 27 36 55.1% 73.5%
    2012 P ESL/BU 095 49 27 36 55.1% 73.5%
    2012 P ESL/BU 096 41 26 33 63% 80%
    2012 P SS 100 134 108 121 81% 90%

    Term Campus Subject Count of Identity ABCorP ABCDorP %ABCorP(6/3) %ABCDorP
    2013 P BK 095 102 56 76 55% 75%
    2013 P BK 096 22 14 17 64.0% 77.0%
    2013 P BU 095 78 48 56 61.5% 71.8%
    2013 P BU 097 110 55 69 50% 63%
    2013 P BU 098 101 71 81 70% 80%
    2013 P CA 095 179 123 148 69% 83%
    2013 P ESL/BU 095 113 56 74 50% 65%
    2013 P ESL/BU 096 36 29 34 81% 94%
    2013 P MS 095 30 24 225 80% 83%
    2013 P SS 100 172 137 130 80% 76%

    6. Student persistence rate (semester to semester)

    Major Description Degree New Students FT 2011_3 Students 2012_1 Students 2012_3 Persistence Spring 2012 Retention Fall 2012
    Bookkeeping CA 99 92 49 92.90% 49.5%
    Major Description Degree New FT Fall 2012 Persisted Spring 2013 Retained Fall 2013 Persistence Spring 2013 Retention Fall 2013
    Bookkeeping CA 77 65 32 84.40% 41.6%

    (Bookkeeping Program Review Data Jan. 2014)

    7. Student retention rate (Fall-to-Fall for two-year programs; Fall-to-Spring for one-year programs)

    Major Description Degree New Students FT 2011_3 Students 2012_1 Students 2012_3 Retention Fall 2012
    Bookkeeping CA 99 92 49 49.5%
    Major Description Degree New FT Fall 2012 Persisted Spring 2013 Retained Fall 2013 Retention Fall 2013
    Bookkeeping CA 77 65 32 41.6%

    (Bookkeeping Program Review Data Jan. 2014)

    8. Success rates on licensing or certification exams (CTE, TP, Nursing, etc)

    Not assessed

    9. Graduation rate based on yearly number

    Graduates1
    Major Degree AY2010/11 AY2011/12 AY2012/13
    Bookkeeping CA 0 2 7

    (From Pohnpei Campus OAR)


    Graduate Rates
    Major Degree Cohort New Full Students Graduation Rate 100% Graduation Rate 150% Graduation Rate 200%
    Bookkeeping CA Fall 2008 FT 30 0.00% 3.30% 3.30%
    Bookkeeping CA Fall 2009 FT 53 5.70% 5.70% 5.70%
    Bookkeeping CA Fall 2010 FT 80 1.3% 1.3%  

    (Bookkeeping Program Review Data Jan. 2014)

    10.Students seat cost

    N/a.

    11. Cost of duplicate or redundant courses, programs or services

    N/A

    12. Students' satisfaction rate

    42.9% surveyed
    http://www.comfsm.fm/irp/Data_Center/Surveys/Student_Satisfaction_Survey/ByMajor/CA/StudentSatisfactionSurveySummary_Bookkeeping_CA.pdf)

    1The numbers are different from IRPO and OAR.

    13. Alumni data

    Silbanuz, Maylilanda Spring 2012
    Pelep, Aileen Fall 2012
    John, Erica Lynn Spring 2013
    Lainos, Andrea Summer 2013
    Rosario, Stephanie Summer 2013
    Setina, Lorenzo Summer 2013
    Pelep, Amanda Fall 2013
    Rudolph, Mailynn Fall 2013
    William, Madleen Fall 2013

    14. Employment data and employer feedback (employer survey)

    No Data

    14.Program added or cancelled at nearby regional institutions (PCC, GCC, Hawaii schools, UOG, CMI, NMC)

    Kapiolani Community College, HI

    COA in Accounting-Entry-level bookkeepers/assistant bookkeepers, accounts payable clerk, accounts receivable clerk, inventory clerk, payroll clerk, tax accounting clerk, cost accounting clerk, property management accounting clerk, tax services associate, tax preparer, small business office manager, small business accountant/information technology manager. 30 credits KCC data 06/05/2014
    (http://www.kapiolani.hawaii.edu/wp-content/uploads/2013/11/2014-2015programs.pdf)

    Palau Community College

    Certificate of Completion (CC) in Bookkeeping is a college credential awarded to students who have successfully completed designated technical, occupational, or professional education credit sequences that provide them with entry-level skills or job upgrading. These course sequences (no general education course requirements) shall be at least 16 credit hours, but may not exceed 24 credit hours. Students must earn a GPA of 2.0 (C) or better for all courses required for the certificate. There are no graduation exercises accompanying the award.

    PCC data on 6/6/2014 (http://pcc.palau.edu/academics/certificates/)

    15. Transfer Rate

    No Data

  11. Analysis and Recommendation

    Finding
    This section provides discussion of information discovered as a result of the evaluation such as problems or concerns with the program and what part of the program is working well and meeting expectation.

    1. PSLO #1: Assessment based on BK 095, BK096, and BU100
      • BK095-65 out of 101 students or 64% passed with a "C" or better.
      • BK096-14 out of 22 students or 64% passed with a “C” or better.
        • In summary, only 64% of those enrolled for these two courses successfully rated 70% or better, falling short of 6% in meeting our target.
      • BU100-In Fall 2012, all four students enrolled didn’t meet ratings SLO#2 criteria.
        • Assessment of those enrolled for Fall 2012 should be inconclusive due to advisement or enrollment oversight.
        • In summary of summer 2013, seven (7) out of eight (8) students passed with a rating of 3 or better or 88% of those enrolled successfully met target with ratings of 3 or better.
    2. PSLO#4: Assessment based on ESL/BU 095 and ESL/BU 096
      • 19 out of 24 students or 79% passed with a "C" or better.
      • 13 out of 22 students or 72% passed with a "C" or better.

      (Bookkeeping PAS for 2012-2013)

    3. Statistics might be inaccurate because students enrolled in courses shared by both programs can either be Bookkeeping or Secretarial Science majors.

    Recommendation:

    This section provides recommendations from the program on what to do to improve or enhance the quality of program and course learning outcomes as well as program goals and objectives. This section should also include suggestions that describe how the program might be able to create opportunities for a better program in the future. Some examples are exploring alternate delivery mechanisms, forming external partnerships, or realigning with other programs.

    1. Recommendations for Program
      • BK095-Mandatory tutorial sessions for those doing below 70% and incorporated into the course and for services to be made available; midterm and final projects should be divided into three sections to include a post-midterm project allowing for more practice.
      • BK096-Since the concepts of accounting remain the same although for a different type of business and form of organization, a pre-test should be administered (Post-test BK095) and pre-midterm project should be assigned for reinforcement of concepts previously learned in BK095.
      • BU100-careful and proper student advising must be done to make sure that prerequisites are met prior to enrollment; student should be advised to take no more than 3 credits along with this course to avoid conflict of scheduling and fulfillment of practicum hours; and course modification is necessary to update SLOs.
      • ESL/BU 095/096-Need to incorporate more vocabulary and grammar exercises to upgrade skills needed to convey business concepts.
        • Course modification and change of textbook to match reading level of students
    2. Recommendations for students:
      • BK095-Attend mandatory tutorial sessions, if needed.
      • BU100-Meet advisors for proper successive course placement
        • Take BU100 alone or with just one more course to avoid conflict of scheduling

        (Bookkeeping PAS for 2012-2013)

    3. It is strongly recommended that the Bookkeeping merge with the Secretarial Science program due to the following:
      • PLOs are similar
      • Utilize same faculty/facilities
      • Courses for the two programs are the same except for the computer classes, math and entrepreneurship class.
      • The BU 098 can be used as the math course so can delete MS 095, add ESL 089 in order for students to be able to take CA100, and keep BU 097.
      • The ESL 089 will help prepare the students for the COMET.
      • The CA100 course is more suited than CA 095 since it offers more activities and exercises that will facilitate the student understanding of computer applications.
      • The CA100 will also decrease the number of required courses should the students transfer to degree programs.
    4. The new proposed name is Administrative Professional Program and will have the following courses for a total of 35 credits.
      • BK 095/096 (6)
      • BU 095 (3)
      • BU 097 (3)
      • BU 098 (3)
      • BU100 (3)
      • CA100 (3)
      • ESL 089 (3)
      • ESL/BU 095/096 (8)
      • SS100 (3)
    5. Strongly recommended that existing PLOs and SLOs are amended to reflect the changes in the merged program and to be assessable.
  12. Form is newly revised. Previous Program Reviews are available at
    http://wiki.comfsm.fm/Academic_Programs
    Micronesian Studies is a very good example. Program review checklist is on the next page.

    Challenges/Recommendations encountered during program review process:

    • No data available and had to request from OAR or IRPO
    • Data not consistent between OAR and IRPO-e.g. Graduation rates
    • Most data based on system wide instead of campus. e.g. retention/persistence/average/graduation rate
    • Shouldn't % add up to 100% on tables? e.g. Course completion rates?
    • It would be easier in the future for program supervisors to have Report or View access to SIS for this important review. Then we can generate our own campus/program data.

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