Secretarial Science Program

Program Student Learning Outcomes Assessment
(AY 2012-2013)

Program Student Learning Outcomes(PSLOS)

At the completion of Secretarial Science Program the student will be able to:

1. Apply proper bookkeeping techniques in an office.
2. Demonstrate general computer competence and information technology literacy.
3. Demonstrate proper office procedures and management techniques.
4. Communicate effectively in English for business purposes.
5. Perform business computations and apply logic as needed.
6. File documents properly and use common office machines.

Show Program Matrix

SECRETARIAL SCIENCE PROGRAM MATRIX
Required Course:	PLO#1	PLO#2	PLO#3	PLO#4	PLO#5	PLO#6
BK 095 – Bookkeeping I (3)	D	I	I		I
BK 096 – Bookkeeping II (3)	D	I	I		I
BU 095 – Filing, Office Procedures (3)		I,D	I,D			I,D
BU 098- Basic Business Math (3)					I,D
BU100 - Practicum (3)	D	D	D	D	D	D
CA100S - Computer Literacy for Secretaries (4)		I,D
CA101S Computer Applications for Secretaries (4)		I,D			I,D
ESL/BU 095 - ESL for Business I (4)		I,D		I,D
ESL/BU 096 – ESL for Business II (4)		I,D		D
SS 100 - World of Work (3)			I,D	I,D

Narratives

Gainful Employment

PSLO Assessment Report Summary

What we looked at:

The Secretarial Science certificate focused on all PSLOs. Listed below are the results for each of the PSLOs.

What we found:

• PSLO #1: Assessment based on BK 095, BK096, and BU099b
  • 77 out of 120 students or 64% passed with a "C" or better.
• PSLO #2: Assessment based on CA100s, CA101s, and BU099b
  • 46 out of 53 students or 87% passed with a "C" or better.
• PSLO #3: Assessment based on BU095 and BU099B
  • 33 out of 36 students or 86% passed with a "C" or better.
• PSLO #4: Assessment based on ESL/BU095, ESL/BU096, SS100, and BU99b
  • 182 out of 223 or 82% passed with a "C" or better.
• PSLO #5: Assessment based on BU098 and BU099b
  • 46 out of 57 students or 81% passed with a "C" or better.

What we are planning to work on:

• Review all SS course outlines and revise, if needed, ESL/BU 095/96 or relevant course outlines

Recommendations for students:

1. Students should take CA095 or CA100 before taking BK095/BU095 since computer aided exercises were not fully utilized due to students’ inability for computer application skills.
2. Recommended changing textbook for BK since accounting for merchandising corporation is too challenging for certificate level students.
3. Textbook for ESL/BU 095/096 not appropriate for ESL work. Fall 2012 instructor recommended deleting SLOs 2.1 and 2.2

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Program Data Sheet Spring 2014
Program Data Sheet Spring 2013

Program Review (Pohnpei Campus) Fall 2012-Fall 2013

Program Review (Chuuk Campus) Fall 2012-Summer 2013

Program Review (Yap Campus) 2012-2013