ESL/BU-096 ESL for Business Purposes II

Course Description

This course is designed to continue building English skills necessary in a business workplace. Students practice more advanced reading, writing, listening, and speaking skills needed in an office setting. The computer lab component reinforces business computer skills and provides opportunity for online English practice.

  • This course also meets PLO #(s) 2&4 of Secretarial Science program.

A.  PROGRAM LEARNING OUTCOMES (PLOs): 
The student will be able to:
1. Demonstrate general computer competence and information technology literacy.
2. Communicate effectively in English for business purposes.

B.  STUDENT LEARNING OUTCOMES (SLOs) GENERAL: 
The student will be able to:

  1. Identify the guidelines and acceptable practices in writing business correspondence.
  2. Organize and write grammatically correct, effective and persuasive business documents
  3. File and submit documents electronically.
  4. Use appropriate websites to maintain and strengthen English grammar skills.

SLO

PLO 1

PLO 2

1

ID

 

2

ID

 

3

 

D

4

 

D

C.  STUDENT LEARNING OUTCOMES (SLOs)  SPECIFIC: 
The student will be able to: 

      General SLO 1.  1. Identify the guidelines and acceptable practices in writing business correspondence.


Student Learning Outcomes

Assessment strategy

1.1 Identify the parts of a business letter.

Given a business communication, student will identify its parts and note omissions and errors.

1.2 Identify tone, and sense of various types of business communications.

Given a business communication, student will identify and discuss its purpose, tone, and sense.

General SLO 2.  Organize and write grammatically correct, effective and persuasive business letters, resume, and letters of application.


Student Learning Outcomes

Assessment strategy

2.1 Organize letters and other business documents.

Given the text, the student will organize a business communication in a document.

2.2 Write letters and other business documents.

Given a scenario, the student will write an appropriate business document.

General SLO 3.      File and submit documents electronically.


Student Learning Outcomes

Assessment strategy

3.1 Maintain an electronic file of course work.

Student will email work to instructor for
assessment, editing and re-assessment.

General SLO 4.  Use appropriate websites to maintain and strengthen English grammar skills.


Student Learning Outcomes

Assessment strategy

4.1 Practice more advanced grammar skills using appropriate websites.

Given a set of leveled exercises on a
grammar website, the student will select
his/her appropriate level, complete the
exercises and report on progress.

D.  COURSE CONTENT
      1. Survey of various business styles

  1. Study of letter format
  2. Discussion of electronic mail
  3. Organizing, drafting, writing, proof reading/editing and finalizing business communications.

E.  METHODS OF INSTRUCTION
     Class discussion
     Group discussion and editing of selected student work
     Peer editing
     Instructor demonstrations using computer lab equipment
     Student demonstrations using computer lab equipment

F.  REQURIED TEXT(S) AND COURSE MATERIALS
      Andrea B. Geffner. Business English, A Complete Guide to Developing An
      Effective  Business Writing Style, 4th edition, Barrons Educational Series,
      Inc., 2004 (or most recent edition).
      John Flower with Ron Martinez. American Business Vocabulary, Hove, England:
      Language Teaching Publications, 21011 (or most recent edition).
      A dictionary of contemporary English
      A device for maintaining electronic documents files

G.  REFERENCE MATERIALS
      None

H.  INSTRUCTIONAL COSTS
      None

I.   EVALUATION
      None

J.   CREDIT BY EXAMINATION
None

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