CA-100s Computer Literacy for Secretaries

Course Description:

This course introduces students to computer concepts, hardware, software and their working relationship. It provides students with basic knowledge of the Microsoft Windows operating system and word processing to interact effectively in business and everyday life. The Internet and email etiquette are also introduced. The students will be further trained to develop correct typing techniques, and to perform typing requirements and skills through the mastery of the principles of touch-typing. The students are trained to perform typing skills accurately and neatly to attain a speed of 30-45 net words per minute with an error tolerance of 3 per minute.

A.PROGRAM LEARNING OUTCOMES (PLOs):

The student will be able to:

1. Apply proper bookkeeping techniques in an office.
2. Demonstrate general computer competence and information technology literacy.
3. Demonstrate proper office procedures and management techniques
4. Communicate effectively in English for business purposes.
5. Perform business computations and apply logic as needed.
6. File documents properly and use common office machines.

B.STUDENT LEARNING OUTCOMES (SLOs) - GENERAL:

The student will be able to:

1. Describe accurately the computer system and define its components, application and other software, and make a distinction between the different types of computers.
2. Describe accurately the working relationship between the different components of the computer; its various hardware and software.
3. Interact effectively with the computer operating system.
4. Develop basic fundamentals of typing skill through the mastery of the principles of touch-typing
5. Use Electronic Mail effectively to communicate with others.
6. Demonstrate basic knowledge on use of the Internet.
7. Use Word Processing to create and manage reports.

C. STUDENT LEARNING OUTCOMES (SLOs)-SPECIFIC:

SLO	PLO 1	PLO 2	PLO 3	PLO 4	PLO 5	PLO 6
1		ID
2		ID
3		ID
4		ID
5		ID
6		ID
7		ID

I = Introduced

D = Demonstrated

M = Mastered

C.STUDENT LEARNING OUTCOMES (SLOs)-SPECIFIC:

The student will be able to:

General SLO 1. Describe accurately the computer system and define its components, application and other software, and make a distinction between the different types of computers.

Student Learning Outcomes	Assessment Strategies
1.1 Identify and locate the various hardware components of a computer.	Homework, assignments, Quiz
1.2 Identify the different types of computer systems and software	Homework, assignments, Quiz

General SLO 2. Describe accurately the working relationship between the different components of the computer; its various hardware and software.

Student Learning Outcomes	Assessment Strategies
2.1 Describe the inter-relationship of the computer software and hardware.	Homework, assignments, Quiz
2.2 Demonstrate basic knowledge of the functions of the different components of a computer system.	Homework, assignments, Quiz

General SLO 3. Interact effectively with the computer operating system.

Student Learning Outcomes	Assessment Strategies
3.1 Use the operating system effectively to include starting up and accessing the operating system through usernames and passwords	In class assignments
3.2 Be able to use and set Control Panel/Taskbar, My Computer/Windows Explorer	In class assignments

General SLO 4. Develop basic fundamentals of typing skill through the mastery of the principles of touch-typing.

Student Learning Outcomes	Assessment Strategies
4.1 Apply proper use of the keyboard to type documents.	Typing drills; Typing tests
4.2 Recognize the locations of alphabet, number, and symbol keys using correct key reaches, key “by touch” without looking at the fingers or keyboard	Typing drills Typing tests

General SLO 5. Use Electronic Mail effectively to communicate with others.

Student Learning Outcomes	Assessment Strategies
5.1 Identify the features of MS Outlook and their functions	Homework, assignments, and quiz,
5.2 Compose, edit, send, receive and reply to e-mail and demonstrate an understanding of basic e-mail etiquette	Homework assignments, quiz, and individual practical assignments

General SLO 6. Demonstrate basic knowledge on use of the Internet.

Student Learning Outcomes	Assessment Strategies
6.1 Define the “Internet” and describe its evolution and identify the features of an Internet Browse	Homework, assignments, and quiz,
6.2 Use search engines to locate appropriate information and cite URLs where information has been obtained	Homework, assignments, and quiz,

General SLO 7. Use Word Processing to create and manage reports.

Student Learning Outcomes	Assessment Strategies
7.1 Identify the main features of a word-processing application software	In class assignments and quizzes
7.2 Demonstrate knowledge of word processing features	In class assignments and quizzes

D.COURSE CONTENT

A. Computer Concepts

B. Computer Hardware

C. Software

D. Typing Drills

1. Initial Basic Techniques-arrangement of work area and correct typing position
2. Correct position of fingers on the home keys, figures, and symbol keys
3. Proofreaders marks

E. E-mail

F. Internet

G. Word Processing

• a. Word Basics
• b.Create, Save, and Print Documents
• c.Open and Edit Documents
• d.Text Formatting
• e.Document Formatting
• f.Manage Documents
• g.Tables
• h.Multiple Page Documents
• i. Desktop Publishing

E.METHODS OF INSTRUCTION

Hands-on practice, Lecture, demonstration, and individual and group assignments

F.REQURIED TEXT(S) AND COURSE MATERIALS

• Pasewark and Pasewark. Introductory Microsoft Office 2007: 2008, Course Technology (or most recent edition).
• Flash drives
• COM-FSM Email Account
• Note: Due to differences in the technology available at the various COM-FSM campuses, other texts approved by the Vice President for Instructional Affairs may be used.

G.REFERENCE MATERIALS

Duncan, Charles, et al. College Keyboarding/Typewriting Complete Course 11th Edition USA: South –Western Education Publishers, 1985 (or most recent edition).

H.INSTRUCTIONAL COSTS

None

I.EVALUATION

None

J.CREDIT BY EXAMINATION

None