VEE 225 Business Machine Servicing

Course Description: This subject deals with the principles of operation and servicing of business machines. It includes the manufacturers’ procedures in servicing, systematic procedures in diagnosing faults, repairing of business machines, reassembling and testing repaired business machines according to industry standards.

  • This Course also meets PLO #(s) 1,2,3,& 4 of Electronics Technology and Telecommunication Technology program.
  • Prerequisite Courses: VEE 135
  • A. PROGRAM LEARNING OUTCOMES (PLOs):
    The student will be able to:

    1. Practice safety and occupational health procedures in the workplace.
    2. Use electronics tools and test equipment competently.
    3. Interpret schematic diagrams and waveforms.
    4. Build electronics project to a given specification.
    5. Perform troubleshooting techniques to maintain, diagnose, and repair electronic equipment

    B. STUDENT LEARNING OUTCOMES (SLOs) - GENERAL:
    The student will be able to:

    1. Service and repair fax machines
    2. Service and repair computer printers (laser & desk jet)
    3. Service and repair cash registers
    4. Service and repair photocopiers
    5. Service and repair microwave ovens
    6. Troubleshoot AM and FM transmitter and receiver.


    SLO

    PLO1

    PLO2

    PLO3

    PLO4

    PLO5

    1

    I

    D

    D

    DM

    M

    2

    I

    D

    D

    DM

    M

    3

    I

    D

    D

    DM

    M

    4

    I

    D

    D

    DM

    M

    5

    I

    D

    D

    DM

    M

    I = Introduced
    D = Demonstrated
    M = Mastered

    C. STUDENT LEARNING OUTCOMES (SLOs)-SPECIFIC:
    The student will be able to:

    General SLO 1. Service and repair fax machine.


    Student Learning Outcomes

    Assessment Strategies

    1.1 Describe the principles and operations of a fax machine

    Quizzes, written test and practical exam.

    1.2 Identify the parts and functions using service manual

    1.3 Set-up the machine for service and repair using service manual

    1.4 Perform maintenance procedures by following service manual

    1.5 Apply symptoms analysis and diagnosis using service manual

    1.6 Assemble and disassemble fax machines using service manual

    General SLO 2. Service and repair computer printers


    Student Learning Outcomes

    Assessment Strategies

    2.1 Describe the principles and operation of a laser and ink jet computer printers.

    Quizzes, written test and practical exam.

    2.2 Identify the parts and functions using service manual

    2.3 Set-up the machine for service and repair using service machine

    2.4 Perform maintenance procedures by following service manual

    2.5 Apply symptoms analysis and diagnosis using service manual

    2.6 Assemble and disassemble using service manual

     

    General SLO 3. Service and repair photocopier machine.


    Student Learning Outcomes

    Assessment Strategies

    3.1 Describe the principles and operation of a photocopier machine

    Quizzes, written test and practical exam.

    3.2 Identify the parts and functions using service manual

    3.3 Set-up the machine for service and repair using service machine

    3.4 Perform maintenance procedures by following service manual

    3.5 Apply symptoms analysis and diagnosis using service manual

    3.6 Assemble and disassemble using service manual

    General SLO 4. Service and repair cash register.


    Student Learning Outcomes

    Assessment Strategies

    4.1 Describe the principles and operation of a cash register

    Quizzes, written test and practical exam.

    4.2 Identify the parts and functions using service manual

    4.3 Set-up the machine for service and repair using service manual

    4.4 Perform maintenance procedures by following service manual.

    4.5 Apply symptoms analysis and diagnosis using service manual

    4.6 Assemble and disassemble using service manual

    General SLO 5. Service and repair of microwave oven.


    Student Learning Outcomes

    Assessment Strategies

    5.1 Describe the principles and operation of a microwave oven

    Quizzes, written test and practical exam.

    5.2 Identify the parts and functions using service manual

    5.3 Set-up the machine for service and repair using service manual

    5.4 Perform maintenance procedures by following service manual

    5.5 Apply symptoms analysis and diagnosis using service manual

    5.6 Assemble and disassemble using service manual

    D. COURSE CONTENTS

    1. Service and repair of fax machine
    2. Service and repair of computer printer
    3. Service and repair of photocopier
    4. Service and repair of cash register
    5. Service and repair of microwave oven
    6. E.METHODS OF INSTRUCTION

      1. Computer Aided Instruction
      2. Practical/Experimentation
      3. Lecture/Demonstration

      F. REQURIED TEXT(S) AND COURSE MATERIALS

      • Hobbs, M.(2000). Multifunction Peripherals for PCs: Technology and Troubleshooting and Repair, New Delhi, India: Newnes (or most recent edition)
      • Davidson H.L. (1996). Troubleshooting and repairing Microwave Ovens.NY: McGraw-Hill (or most recent edition).
      • Kuaimoku, E.(1993). Photocopier Troubleshooting and Repair, Blue Ridge Summit, PA: TAB book incorporated( or most recent edition).
      • Toolbox (with required electronics tools and multi-meter)

      G. REFERENCE MATERIALS
      Service manuals of Sharp Cash Register (or most recent edition).
      Service manuals of Panasonic Photocopier (or most recent edition).
      Service Manual of Panasonic Fax Machine (or most recent edition).
      Service Manual of Panasonic Microwave Oven (or most recent edition).
      Fax machine maintenance and repair video (or most recent edition).
      NTE Electronic Inc. (2005). Semiconductors: Technical Guide & Cross Reference, 12th Edition ( or most recent edition).
      Texas Instruments. (1999). TTL Logic Data Book (or most recent edition).

      H. INSTRUCTIONAL COSTS
      None

      I. EVALUATION
      Student in electronics program must achieve a grade of "C" or better to pass the course.

      J. CREDIT BY EXAMINATION
      None

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