Chapter 6.3 Notes

On Friday we began to tackle questions such as "what percentage of customers arrive by 6:45?" "If total customers = 60, how many by 7:15?" and other questions.

If the underlying distribution is normal (or at least "heaped" or "round" shaped), then we can convert our x values to z values if we know the m and r, and then use the standard normal curve.

Processes: x ® z ® %  or    % ®  z ® x

z =  standardize.gif (905 bytes)  or  x = sz + m

What is the probability a Kalanchoe leaf will be 18 cm or shorter given m=1.7.1 cm, s = 0.9cm

m = 17.1 cm
s = 0.9 cm

z = (18 - 17.1)/0.9 = 1

0.9

Look up z value 1.00 from table 5 on page A7

= 0.3413 should go familiar, eh, but probality is not just 34%

It is 34% plus 50%

= 0.8413

Next example:

Dominos pizza knows that the average length of time from receiving an order to delivering to the customer is 20 minutes with a standard direction 7 min. 45 seconds. Treat there statistics as population parameters for now. Dominos wants to guarantee a delivery time as part of a marketing campaign, "Your pizza in ____ minutes or your money back! Dominos is willing to refund 10% of their orders, what is the quickest delivery time they should set the guarantee at?

m = 20
z = 7.75

10% will be late & customers guarantees will get a refund. This time makes few very loyal customers!

Thus we "want" 10% of the pizzas to arrive late, so to speak.  Or we want 90% to be on time.  This is a % ®  z ® x problem. But we cannot look up 90% in the table: the 90% is from negative infinity to positive infinity.  The distance 0 to z is 0.90 (90%) minus 0.50 or 0.40.  We look that up in the table on page A7 and the closest we can get to 0.40 is 0.3997 or a z of 1.28.

Using   x = sz + m we can determine x to be: x = (7.75)(1.28) +20 = 29.92 minutes

So you guarantee delivery in 30 minutes or less and you’ll only pay out on 10% of the pizzas. (From the  perpective of Domino's this is a "Buy ten get one free" type of deal.).

In class p304 2,20,(22abcd)

Homework p304-307 1,3,5,11,19,23