Course Number: VEE223

Course Title: PC Hardware & Software Repair

STUDENT LEARNING OUTCOMES 

General Objective

This course will introduce students to an in-depth exposure to PC hardware/software, suggested best practice in PC maintenance, diagnostics, and repair.  They will learn
PC assembly, installation of operating systems (Windows 98, NT, 2000, XP), system configurations, and troubleshooting techniques used on PC maintenance and repair. 


Specific Objectives

Students will be able to:

  1.
 build, configure, upgrade, and maintain a personal computer system.
  2. diagnose and resolve problems of a personal computer system.
  3. install and configure various computer peripheral devices.
  4. resolve network connectivity problems on a local area network using a systematic troubleshooting approach.
  5. install, configure, upgrade, and maintain Microsoft Windows operating systems.
  6. diagnose and resolve problems using Microsoft Windows system tools.
  7. utilize relevant workplace safety and environmental standards during computer maintenance.
  8. effectively utilize a customer-oriented approach to resolve user problems.
  9. provide computer hardware and software support based upon a set of standard and systematic diagnostic principles.
10.
describe basic microprocessor architecture, physical configuration of memory and the logical configuration of memory.