Course Number: BU095
Course Title: Filing, Office Procedure/Office Machine

STUDENT LEARNING OUTCOMES

General

The course is designed to have students demonstrate proficiency in general office procedures including the proper communication within the internal and external business environment; the proper use of office machines such as telephone technique; perform office support functions such as work priority schedules, planning meetings and travel arrangements; and demonstrate the ability to select an appropriate filing system.

Specific

The student will be able to:

1. Describe the office workplace and its environment.
2. Identify techniques for being productive in the office.
3. Demonstrate and explain the ethical behavior in the workplace.
4. Use the office machines such as computers, fax, calculators, copy machines, telephones, etc.
5. Relate to others effectively inside and outside the organization by written or oral communication.
6. Set-up and control a suitable filing system.
7. Arrange business trips, meetings, and conferences.
8. Prepare financial documents such as invoice, statement, writing checks, and reconciling bank statements.